How Can We Help?
Buying From Us
You can use the search function on our website to find specific items.
Simply enter the name or description of the collectible you're looking for. If you need further assistance, please contact our support team.
We accept all major credit cards, PayPal, and Visa Debit payments.
For detailed information, visit our Payment Methods page.
Yes, items can be reserved for a limited period. Please contact our customer service to arrange a reservation.
Note: Items can only be reserved if you are local to our brick and mortar location in Moncton, NB and call us directly
Yes, you can purchase online and pick up your purchase in store if you are local to our store location.
General Questions
We specialize in a wide range of collectibles, including trading cards, commemorative coins, movie props, action figures, and the latest cool tech & electronics. Browse our online store or visit us in person to see our full selection.
Our online and physical store inventory is updated weekly with new and exciting finds. For the latest arrivals and restocks, subscribe to our newsletter or follow us on social media.
Shipping & Returns
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination and the size of the order. Please check our shipping policy for detailed information.
At Joey's Shop, we take pride in the quality and uniqueness of our collectibles, ranging from trading cards and commemorative coins to movie props, action figures, and the latest in cool tech & electronics. Our goal is to provide our customers with items that they will cherish and enjoy for years to come.
All Sales Are Final
Please note that all sales made through Joey's Shop, both in-store and online, are considered final. Given the unique nature of our collectibles and the fluctuating value of items within this market, we have adopted a strict no-return policy. We encourage our customers to carefully consider their purchases and reach out to us with any questions or concerns before finalizing their transactions.
Exceptions to the Policy
While we stand by our all-sales-are-final policy, we understand that extraordinary circumstances may arise. As such, returns or exchanges may be considered under special conditions and at the sole discretion of the store owner.
Conditions under which a special return request might be considered include:
- Receipt of an item that is significantly different from its description or photos provided at the time of purchase.
- Discovery of a major, undisclosed flaw or defect within a product that was assured to be in a different condition.
Requesting a Special Return
To request a special return or exchange under these conditions, please follow the steps below:
- Contact Us: Reach out to us directly within 48 hours of receiving your item, detailing the issue and providing any relevant photos or documentation.
- Review Process: Allow us up to 7 business days to review your request. We may ask for additional information or photos to assess the situation accurately.
- Outcome: If your return request is approved by the store owner, we will provide instructions for returning the item, as well as information on your refund or exchange, per the owner's discretion.
Please note, approved returns may be subject to restocking fees or deductions for any damage incurred while the item was in the customer's possession.
